Privacy Policy –
Gaming Web Philippines

01 Introduction

Welcome to Gaming Web. We are committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy ("Policy") explains how Gaming Web ("we," "us," "our") collects, uses, processes, stores, and protects your personal information when you access gamingweb.app and use any of our services.

This Policy applies to all users of the Gaming Web platform in the Philippines and is designed to comply with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations. It also aligns with applicable guidelines issued by the National Privacy Commission (NPC).

By registering an account, making a deposit, or using any feature of Gaming Web, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. Kung hindi ka sang-ayon sa alinman sa mga tuntunin ng patakarang ito, mangyaring huwag gamitin ang aming platform.

02 Data We Collect

Gaming Web collects personal information that is necessary to provide you with a secure, compliant, and enjoyable gaming experience. We collect data in the following categories:

Information you provide directly:

• Full legal name, date of birth, and gender
• Philippine mobile number and email address
• Residential address in the Philippines
• Government-issued ID details (e.g., Philippine National ID, passport, driver's license) for KYC verification
• Payment information including GCash/Maya account details, bank account numbers, or card numbers (stored in tokenized, encrypted format)
• Username, password (hashed and never stored in plain text), and security preferences

Information collected automatically:

• IP address, device type, operating system, and browser information
• Session data including login times, duration of play, and game history
• Geolocation data (country-level only, used to confirm Philippine access)
• Cookie and tracking data as described in our Cookies section below
• Transaction records including deposit amounts, withdrawal requests, and bonus usage

Data collected from third parties:

• Identity verification data from accredited KYC providers
• Payment confirmation data from GCash, Maya, banks, or card networks
• Fraud prevention signals from partner security platforms

03 How We Use Your Data

Gaming Web uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are excessive or unrelated to our services. Here is how and why we process your information:

04 Legal Basis for Processing

Under the Data Privacy Act of 2012, Gaming Web processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our agreement with you — including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with Philippine laws and regulations, including anti-money laundering (AML) requirements under RA 9160 as amended, and KYC obligations under gaming regulations.
• Legitimate interest: Processing for fraud prevention, platform security, and responsible gaming monitoring, balanced against your rights and interests.
• Consent: Processing for marketing communications and certain analytics activities, where you have explicitly opted in. You may withdraw this consent at any time.

05 Data Sharing

Gaming Web does not sell your personal data. We share your information only where necessary and only with trusted parties under strict confidentiality agreements. Data may be shared with the following categories of third parties:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, Visa, and Mastercard to facilitate deposits and withdrawals.
• Identity verification providers: Accredited KYC and AML screening services used to confirm player identity and check against regulatory watchlists.
• Fraud prevention platforms: Security partners who help detect and prevent fraudulent account access, collusion, and financial crime.
• Cloud infrastructure providers: Secure hosting and data center services that store Gaming Web platform data under contract with strict security standards.
• Regulatory authorities: Philippine gaming regulators, the National Privacy Commission, and law enforcement agencies where we are legally required to disclose information.
• Analytics providers: Anonymized, aggregated data only — no personally identifiable information is shared with analytics platforms.

All third-party service providers that process personal data on behalf of Gaming Web are bound by data processing agreements that require them to handle your information with the same level of care and security that we apply.

06 Cookies & Tracking Technologies

Gaming Web uses cookies and similar tracking technologies to provide a smooth, personalized experience on our platform. A cookie is a small text file stored on your device when you visit our site.

We use the following types of cookies:

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security tokens that protect your account. You cannot opt out of these without disabling the platform entirely.
• Functional cookies: Remember your preferences such as language settings, preferred game categories, and display options to give you a consistent experience across sessions.
• Analytics cookies: Help us understand how players use Gaming Web so we can identify areas for improvement. Data is anonymized and aggregated — we do not identify individual users through analytics.
• Marketing cookies: Used only with your consent to deliver relevant promotions and offers. You can withdraw consent at any time through your account settings.

07 Data Retention

Gaming Web retains your personal data only for as long as it is needed for the purposes described in this Policy, or as required by Philippine law and regulatory obligations.

• Active account data: Retained for the duration of your account with Gaming Web and for a minimum of 5 years after account closure, as required by AML regulations.
• Transaction records: Retained for a minimum of 5 years in line with the Anti-Money Laundering Act requirements.
• KYC documents: Retained for 5 years after the end of the business relationship or longer if required by applicable law.
• Marketing preferences and consent records: Retained until withdrawn or until 3 years of inactivity, whichever comes first.
• Support communications: Retained for 2 years from the date of the last interaction.

After the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents reconstruction or re-identification.

08 Security Measures

Protecting your personal data is a top priority at Gaming Web. We implement a layered security approach that combines technical, organizational, and procedural safeguards:

• SSL/TLS encryption on all data transmitted between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including payment details and identity documents.
• Two-factor authentication (2FA) available for all player accounts to prevent unauthorized access.
• Access control policies that restrict internal access to personal data on a need-to-know basis only.
• Regular security audits and penetration testing conducted by independent cybersecurity firms.
• 24/7 security monitoring with automated alerts for suspicious access patterns or anomalies.
• Incident response procedures to ensure that any data breach is contained, investigated, and reported to the National Privacy Commission within 72 hours as required by law.

While we take every reasonable precaution to protect your data, no digital system is completely immune to risk. We encourage you to use a strong, unique password for your Gaming Web account and to enable 2FA for an extra layer of protection.

09 Your Rights Under Philippine Law

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal information held by Gaming Web. We are committed to honoring these rights promptly and without unnecessary delay.

To exercise any of these rights, please contact our Data Protection Officer at privacy@gamingweb.app. We will respond to all valid requests within 15 business days. In cases where additional time is needed, we will inform you of the reason for the delay.

10 Minors and Data Protection

Gaming Web is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes age verification steps designed to prevent access by minors.

If you are a parent or guardian and believe that a minor has created an account on Gaming Web or provided us with personal data without your knowledge, please contact us immediately at privacy@gamingweb.app. We will take prompt action to verify the situation, close the account, and delete any associated personal data as quickly as possible.

11 Changes to This Policy

Gaming Web may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make significant changes, we will notify registered players through their registered email address or through an in-platform notification before the changes take effect.

The date at the top of this page ("Last Updated") will always indicate when the most recent revision was made. We recommend reviewing this Policy periodically so you stay informed about how your personal data is being handled.

Your continued use of Gaming Web after a revised Policy has been posted and notified constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and request deletion of your data in accordance with Section 9 of this Policy.

12 Contact Our Data Protection Officer

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please do not hesitate to reach out to our designated Data Protection Officer (DPO). We take all privacy-related inquiries seriously and will respond as quickly as possible.

• Data Protection Officer Email: privacy@gamingweb.app
• General Support: support@gamingweb.app
• Response Time: Within 15 business days for formal data subject requests
• Operating Hours: 24/7 for general support; DPO requests processed on business days

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which can be reached through their official government website and contact channels.